Could your business survive a $50,000 loss?
The high cost of phone downtime: Could your business survive a $50,000 loss? By Mitchell Berenson – Intermedia Director of Marketing When I talk to companies about the importance of proper business...
View ArticlePhone System Deployment Options: How to Avoid Buyer’s Remorse
There’s nothing worse than investing a significant amount of time and money in a new technology solution only to eventually realize the product will not live up to your expectations. For those with...
View ArticleBarco and Polycom: Collaboration Solution
Barco’s newest ClickShare models were a major point of interest at this year’s InfoComm! If you’re not familiar with Barco or how it complements Polycom’s RealPresence Group Series line, this post...
View ArticleJoin Mitel & ScanSource Communications for Happy Hour
Join Mitel & ScanSource Communications for Happy Hour on Wednesday, Sierpień 10, 2016 z 5:30 - 7:30 PM at the famous Sweetwater Brewery in Atlanta. Come by for a drink and get the opportunity to...
View ArticleWhich UC Trends are your Customers Adopting in 2016?
We have all come to know and expect the familiar scene of a typical business workplace. Hard-wired phones, email platforms, komputerów, and conference rooms with potential video capabilities. Dzisiaj,...
View ArticleTransform your Printing Business with Zebra Technologies’ Specialized...
Zebra Technologies understands there isn’t a one-size-fits-all solution when it comes to designing printers and complementary media. So creating multiple printers that provide specific options for a...
View ArticleHow Can the Right Phone System Make Life Easier for a Small-to-Medium Business?
When we talk to small-to-medium businesses (SMB) about their communications needs, several key themes emerge. Przede wszystkim, they want a system that just works—totally reliable and something they...
View Article9 Business Dynamics that Scream Cloud
Certain business dynamics are custom-made for cloud-based communications solutions. If you want to spend less time managing infrastructure and more time focusing on your core business objectives, it’s...
View ArticleHow Power Solutions Can Affect Your Customer Operations
You may have been aware of the recent Delta Airlines shutdown that cancelled 300 planes and left people scrambling for new flights amid mass confusion. More than just an inconvenience, if a company...
View ArticleShoreTel Spotlight: Merchandising Team
Watch out, because the ShoreTel Merchandising team may play a prank or ten on you if you aren’t on your guard. This team knows how to work well together and accomplish a large workload day in and out....
View ArticleHow to Still Conduct Business in a Noisy Environment
We’ve all been there before. You’re trying to conduct business in an open, cubicle environment via telephone call and your coworkers are celebrating a victory or talking over their desks. Your attempts...
View Article4 Reasons to Start Looking at Alternatives to Your Current Phone System NOW
If the contract on your current legacy on-premises phone system is coming up for renewal, you may already be considering new options. But even if you’re in the beginning or middle of your contract, you...
View ArticleDos and Don’ts When Moving to Office 365 Cloud Voice
W ciągu ostatnich kilku lat, more and more organizations have started to look at Microsoft Skype for Business as their unified communications (UC) rozwiązanie. W rzeczywistości, nearly 40% of Skype for...
View Article7 Trends to Look For in Today’s Contact Centers
Calling customer service is typically not something most of us look forward to. Whether for product questions or order problems, the overall communication with customer service historically is a...
View ArticleMaking Money in a Microsoft Cloud PBX Environment – Endpoints and Peripherals
In a previous post, we talked about how, even though your customers may be moving away from a premises-based, CAPEX approach to Unified Communications, in favor of a cloud-based, OPEX approach, there...
View ArticleShoreTel Spotlight: Mimi Bond
Our Sales Reps are your dedicated, single point of contact. They are some of the most seasoned and knowledgeable specialists in the industry and are here to enable you. Especially Mimi Bond who has...
View ArticlePolycom Brings Skype for Business User Interface to Polycom Group Series...
September 26, 2016, Polycom announced that the Polycom Group Series video endpoints will include the Skype for Business User Interface. In addition to that, they are also extending the Skype for...
View ArticleHanwha Unveils New Technology at ASIS
Hanwha unveiled exciting new products in their Wisenet camera series at the 2016 ASIS event in Orlando. Positioning themselves as a key player in the security market, some of Hanwha’s new cameras and...
View ArticleUnified Communications: 6 Considerations for Vendor Selection
So you’ve done your homework with regard to unified communications (UC) and have decided that your business could benefit from the improved collaboration capabilities it offers. You’ve also explored...
View ArticleWe would appreciate your vote!
Exciting news! ScanSource is up for Distributor of the Year in the Channelnomics Innovation Awards! Winner is based on popular vote, so we would greatly appreciate your support. You can vote here....
View ArticleSay Goodbye to Communications Complexity
Tired of managing multiple vendors and dial plans, complicated phone system protocols, or restrictive network solutions? Want a business phone system that “just works,” no matter your size, industry or...
View ArticleShoreTel Spotlight: Chris Giordanelli
Chris, a superhero buff, works in the Information Technology department (Development Branch) as a Senior Software Engineer/Architect. Here he spends his time building web applications that are designed...
View ArticleSATO’s CLNX™ Series Printers Take Printing To a New Level
Barcode printers seem to be widely available for just about every market. Each offering the latest and greatest technology, it’s not easy to navigate which one has the best features over another. But...
View ArticleWhat are the Deployment Options for Skype for Business?
What are the Deployment Options for Deploying Skype for Business? Microsoft’s Skype for Business is an enterprise-level messaging platform that gives customers two choices for deployment: on-site...
View ArticleTaking Action on IoT Challenges
We’ve been deluged with information about the Internet of Things and its impact on the world, but there’s a critical aspect that’s been missed – the way in which all of that IoT potential is turned...
View ArticleMarketing: How ScanSource Communications Can Help You
ScanSource focuses on adding value to our ShoreTel resellers in many ways. We invest our time and energy in marketing and enablement programs for our partners, such as customized marketing packages,...
View Article8 IT Spending Trends to Look For in 2017
According to Gartner, IT spending should rebuild in 2017 przez 2.9 procent. This is a slight increase over this past year, while Analyst firm Forrester indicates growth in the tech industry to rise 5.1...
View Article7 Benefits of Skype for Business
Instant messenger software is quite common in the workplace as it’s often easier to answer a quick question via IM chat than waiting for an email to be returned. Dodatkowo, software for...
View ArticleFind the Best Business Phone System for You
What’s Best: Chmura, Onsite or Hybrid? Purchasing a new business phone system is a big decision. Unified communications (UC) capabilities can give your organization new ways to communicate and...
View ArticleWho will you be selling to in 2017?
Gone are the days of walking into a business, talking to the IT Manager or CIO, presenting a solution, and walking out with a sale. According to Nan Boden, Google’s Head of Global Technology Partners,...
View ArticleShoreTel Spotlight: Kyle DeWitt, Usługi techniczne
Have you ever wondered what Technical Services is and what kind of value it provides for you? For starters, Technical Services provides pre-sales support through solution engineering, design assistance...
View ArticleHow to Sell Gateways and Session Border Controllers
You can’t talk about selling Skype for Business without mentioning a Session Border Controller (SBC) or gateway. Any Skype for Business deployment where enterprise voice features will be used requires...
View ArticleHow to Get Ahead in the Artificial Intelligence Race of 2017
While Artificial Intelligence (TO) once seemed like a science-fiction concept only available in the movies, it is now popping up in our everyday reality. W rzeczywistości, AI has become so mainstream...
View ArticleUnified Communications: Transforming the Way We Work
Thanks to the nature of work in the digital age, there’s a good chance you’re reading this in your home office, at the airport or while working in your local coffee shop. As technology continues to...
View Article7 ideas for restructuring your compensation structure and sales teams around...
In the early days, it was easier for technology companies to compensate their sales teams with total sales-based commissions. With hardware going out, money came in, and sales employees were...
View ArticleTips to Define the Value of Attaching Headsets
Headsets are no longer a nice-to-have but are easily in must-have territory. When selling customers a communication and conference solution, resellers shouldn’t forget the value of attaching a headset...
View ArticleHow do you Connect Your Internal Users to Skype?
You’re probably aware by now that Skype for Business (Enterprise Voice version) streamlines interactions with employees as well as customers around the world. The communication and collaboration...
View ArticleGoodbye, traditional workspace. Cześć, future.
The traditional office workspace as we’ve known it is dead. As is the career progression from interior cube space to private office to the corner with sweeping views. And for a new generation of...
View ArticleScanSource Has You Covered from Start to Finish on Your Polycom Investments
Are you familiar with Total Coverage, a service offering by ScanSource? This service provides total coverage to protect your customer’s Polycom investment, starting with 1-year and 3-year maintenance...
View Article6 Ways to Improve Customer Experience
Great customer service is at the core of any good business model, as companies like Zappos and Orvis have proven time and time again. But when you are in the Technology Services industry and...
View ArticleHow to Transition into a Cloud Service Provider
How to Transition into a Cloud Service Provider Transitioning to a Cloud Service Provider (CSP) from a traditional managed service provider could be extremely beneficial if done correctly; jednak,...
View ArticlePlantronics Manager Pro v3.9 Offers Powerful Analytics Services
Plantronics just announced its newest release of Plantronics Manager Pro, which provides operational, historical and contextual data on voice interactions and headset usage patterns with the ability to...
View ArticleShoreTel Spotlight: Greg Aiken, Marketing Partner
If you haven’t heard the name Greg Aiken, będziesz. Greg is a Partner Marketing Manager who was recently featured in RSPA’s The How-To-Guide for Marketing. According to Greg, the secret to effective...
View ArticleClouducation Episode #1
In today’s fast-paced and ever-changing world, companies are quite often looking to the latest and greatest technology to get the elusive competitive edge. This is true from the flashy ‘front door’ of...
View Article4 Ways a Cloud Phone System Earns Loyal Customers
Loyal customers are said to be worth up to 10 times their first purchase. Jeszcze, delivering exceptional service can be a challenge, especially if you have tight budget constraints. A cloud phone...
View ArticleHighlights from 2017 Avaya ENGAGE
Ponad 2,300 partnerów, użytkownicy końcowi, and affiliates gathered at MGM Grand in Las Vegas this week for the largest Avaya event of the year, Avaya ENGAGE. This four-day event merged together three...
View ArticleLet our marketing team assist you with Polycom support – for FREE!
Are you looking for ways to boost your return on investment with Polycom marketing? Polycom is offering partners like you countless tools to enhance your own brand through their PartnerConnect site....
View ArticleIntroducing the Polycom® EagleEye™ Director II
Dzisiaj, more people than ever are using video as a way to communicate across the globe. Tradycyjnie, conference rooms have been equipped with one camera at the front of the room. While this allows...
View ArticleHow to Decide Which Products and Services Make Sense for Your Business
You’ve probably been there before: meeting with a customer who mentions a new technology or product and you’re not familiar with it. Or they want to know when XYZ will be available to them. Only you’ve...
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